Technical Writer

Location

Fully Remote - US

Type

Full Time

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance
  • Paid time off
 
Are YOU ready to be part of a team that's changing lives every day? Moms In Motion is seeking passionate individuals like you to join our team as a Technical Writer.

About Us:

At Moms In Motion, we're not just a company; we're a community dedicated to leading people and families to the Answers, Help, and Hope that they have been looking for through love and leverage. We play a vital role in ensuring that every family we serve is assisted in navigating the VA Waiver Program and resources.

Your Impact:

The primary goal of the technical writer is to convey written information to team members in a way that they can understand and apply the information, even if they have no prior knowledge of the subject. The technical writer will be responsible for preparing instruction manuals, how-to guides, and other supporting documents, including SOP’s and training materials.

Why Choose Us:
  • Rewarding Work: Experience the fulfillment of helping others and making a positive impact in the community.
  • Comprehensive Benefits: Enjoy a competitive salary, PTO, yearly tech stipend, monthly cell phone reimbursement, 401K and a comprehensive benefits package including medical, dental, and vision insurance. 
  • Professional Growth: We invest in our team members' development with paid training and opportunities for advancement.
  • Supportive Culture: Join a team that values collaboration, respect, and empathy, and where your contributions are truly appreciated.
Key Responsibilities:
  • Determine the clearest and most logical way to present information for greatest reader comprehension
  • Generate innovative ideas for content and workflow solutions
  • Analyze information required for the development or update of policy, procedure, and form documentation
  • Develop and maintain a detailed database of reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative methods of improvement
  • Research, outline, write, and edit content, working closely with various departments to understand project requirements
  • Gather information from subject-matter experts and develop, organize, and write standard operating procedure (SOP) manuals, technical specifications, process documentation, trainings and presentations.
  • Work with development and support leads to identify documentation repositories, revise, edit, and determine best solutions for data compilation and centralized storage 
  • Create scripts for video tutorials and for customer service team
  • Manage and maintain Knowledge Database (GetGuru)
  • Write newsletters, blogs, and other content for company externally facing website
  • Maintain content on company intranet website
Required Skills and Qualifications:
  • Two+ years’ experience as an effective technical writer
  • Proven ability to quickly learn and understand complex subject matter
  • Experience in writing documentation and procedure manuals for various audiences
  • Superb written communication skills, with a keen eye for detail.
  • Experience working in PDF editor, PowerPoint/Canva, and Google Suite
  • Ability to handle multiple projects simultaneously
  • Bachelor’s degree in English, journalism, communications, or relevant field
  • Advanced level skills in Google Suite and Microsoft Office
  • A writing portfolio is a plus.
  • Experience with Knowledge Databases (ex. GetGuru) is a plus.
Benefits:
  • Paid Training
  • PTO
  • 11 Paid Holidays
  • Medical Insurance 
  • Dental Insurance 
  • Vision Insurance 
  • Short & Long Term Disability, Life Insurance, Accidental Death & dismemberment (Employer paid premium)
  • 401K (retirement plan - Employer match)
  • Employee Assistance Program 
  • Flexible Spending Accounts & Dependent Care (Team member paid  pre-tax account)
  • Telemed Virtual Medicine
  • Supplemental Insurance Policies (Accident, Cancer, Critical Care, Hospital, Life, etc)
  • Annual Technology Stipend
  • Monthly Cell phone Reimbursement
  • Employee Perks (discounts on car rentals, Verizon, oil changes, AAA, etc)
  • Team Member Health and Wellness programs 
How to Apply:
Ready to embark on a rewarding journey with Moms In Motion? We want to hear from you! Grab your resume showcasing your passion for helping others and head to www.momsinmotion.net. Be sure to tell us why you're excited about joining our team and how your skills align with the responsibilities of the Technical Writer role. Starting pay $50,000

**For more information please visit www.momsinmotion.net or email Recruiting@momsinmotion.net**

This is a remote position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status sexual orientation, pregnancy, childbirth or other related conditions (including lactation), age (over 40), marital status, disability or gender identity.

Company Website: www.momsinmotion.net

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status sexual orientation, pregnancy, childbirth or other related conditions (including lactation), age (over 40), marital status, disability or gender identity.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.